CIBANK Online Terms and Conditions.

Sales of assets
Contact Center 24/7
0700 1 4554 (at the price of an intracity call)
Our specialists are at you service 24 hours/7 days a week and will answer all your queries related to the products of the Bank, incl. card products and online banking.


If you want to save time and avoid queuing every month, if you want to manage your responsibilities by assigning tasks to reliable third parties, if you like new technologies and use them frequently, we can offer you a very good choice – CIBANK’s payment package programmes.

CIBANK's payment packages offer you to:

  • Merge the various banking products and services you use at better terms and conditions
  • Ensure yourself constant access to your money through a debit card by shopping easily and conveniently in Bulgaria, abroad and online
  • Enjoy convenient and secure automatic payment of utilities.
  • Effectively manage your money by benefiting from our online banking service 

Advantages of the payment packages

  • Time-saving
  • Convenient and easy access to the service
  • Control of your expenses
  • Flexible
  • Secure and functional
  • Informative