Inrabank transfers

CIBANK JSC performs intrabank transfers:

• between accounts of the same account holder
• between accounts of different account holders
• to accounts of budget-spending units.

In addition to transfers initiated at an office of the Bank, intrabank transfers can be ordered through the online and mobile banking applications (CIBANK Online and CIBANK Mobile).

Credit transfers between accounts of the same account holder, whether they are ordered at an office of the Bank or through the online and mobile banking applications are exempt from fees.

Orders for interbank transfers are executed by the Bank at the time of their receipt and not later than 6 p.m. of each working day.

For more information see section Frequently Asked Questions.
 

Interbank transfers

CIBANK JSC performs interbank transfers through:

BISERA (for standard payments of up to BGN 99 999.99)
RINGS (for emergency payments of up to BGN 99 999.99 and all payments equal to or exceeding BGN 100 000).

Cut-off time for accepting payment orders at an office of CIBANK JSC:
 

interbank transfers through BISERA
on paper

 
by 2 p.m. for execution on he same working day

after 2 p.m. for execution on the following working day
interbank transfers through BISERA
via online and mobile banking applications

 
by 3 p.m. for execution on the same working day

after 3 p.m. for execution on the following working day
interbank transfers through RINGS
on paper

 
by 3 p.m for execution on the same working day

after 3 p.m for execution on the following working day
interbank transfers through RINGS
via online and mobile banking applications
by 3.50 p.m for execution on the same working day

after 3.50 p.m. for execution on the following working day

For more information see section Frequently Asked Questions.

Frequently Asked Questions

 

How do you fill in a Payment Order/ Deposit Slip from/to the State Budget? In the Payment Order/ Deposit Slip from/to the State Budget you should specify the "liable person", i.e. the person whose liability shall be paid to the state budget, its/his/her identification No. - BULSTAT, Personal No. or PNF. The ordering party of the payment transaction may be a person other than the liable one. When making payments to accounts of the National Revenue Agency, National  Customs Agency or Municipalities you must use the appropriate code for that type of payment.   
Do I have to specify the payment period when paying installments on liabilities to the NRA? As of 01.01.2013 the NRA does not require you to specify a payment period. The amount paid by you shall repay your liabilities in the order of their occurrence.
What could be the reason for the NRA not to recognize the installments paid in its favor?
• You have made a mistake when filling in the details in the payment order, namely: IBAN of the recipient, the amount, identification No. of the liable person


• You have not submitted the required declarations (e.g. declaration №1, №6 and №7).


 
What do I do if I have paid my liabilities to the NRA, my payment order has been properly completed, I have provided the declarations required by the NRA but my payment has not been recognized by the budgetary authority? In this case you should contact the bank that has received and processed your payment order with a request for verification of the correctness of data entry and error correction (if such has occurred).
When can I use a multiple payment order? Only if you are paying your liabilities to the National Customs Agency or a municipality.
What are the terms for payment of social security installments? As of 01.01.2013 liabilities to the NRA must be paid by the 25th day of the month following the month in which the salaries were paid. This deadline also applies to contributions of self-employed persons.
When are the interbank transfers sent from CIBANK JSC to other banks through BISERA?aWhen are the interbank transfers sent from CIBANK JSC to other banks through BISERA?
8.00 a.m. - transfers entered and booked in the Payment System between 3 p.m. and 6.30 p.m. the previous day


12.45 p.m. - transfers entered and booked in the Payment System between 8.00 a.m and 12.45 p.m. of the same day


3 p.m. - transfers entered and booked in the Payment System between 12.45 p.m. and 3 p.m. on the same day

 
When does CIBANK JSC receive the interbank transfers sent from other banks through BISERA?
• 10.30 a.m.


• 1.30 p.m.


• 4 p.m.


 
When are the interbank transfers sent from CIBANK JSC to other banks through RINGS?
Under the operational rules of RINGS, each payment order through RINGS is executed in the order of its receipt at CIBANK JSC and the end recipient receives the funds within 2 hours of ordering the payment.


Under the operational rules of RINGS, payments ordered after the end of theworking day of the RINGS system shall be rejected by the system. Such payments shall be reimbursed into the account of the payer and they must be ordered again on the following working day.


Payments initiated after the cut-off time for accepting payment orders at CIBANK JSC for transfers through RINGS are executed on the next working day.

 
Can payments ordered through BISERA or RINGS be withdrawn?
Payment orders for transfer through BISERA may be withdrawn only in cases where the payment has not been entered into the BISERA system. Otherwise, CIBANK JSC may send to the recipient's bank a request to return the transfer through BISERA, after a written order is submitted by the payer. The return of the funds under such a transfer takes place after the explicit consent of the recipient.


Payment orders through RINGS are considered irreversible and cannot be withdrawn once they have been entered into the RINGS system. CIBANK JSC may send to the recipient's bank a request to return the transfer through RINGS, after a written order is submitted by the payer. The return of the funds under such a transfer takes place after the explicit consent of the recipient.