On 8 September 2011 at 11.00 Sofia's mayor Yordanka Fandakova, the CIBANK's CEO and KBC Group's country manager for Bulgaria, Peter Andronov and DZI's CEO Nedyalko Chandarov officially opened the renovated garden «Chaika» (in the area between G. S.Rakovski and Gen.Gurko Streets).

CIBANK and DZI, together with Levski sports club organize on 7 October 2011 an open air sports festival as a part of the "Sofia Breathes" initiative started by the Sofia Municipality. The citizens and guests of Sofia can spend an exciting Sunday afternoon and take part in the different sports events and competitions, which will take place in Gurko Str. - between Shishman and 6 Septemvri Streets".

CIBANK JSC relocates its Head Office as of 1 August 2011. The new HO will be at 1 Tsar Boris III Blvd. (the corner withAcad.Ivan Geshov Blvd.). The bank's newest office located on the ground floor and equipped under the KBC standards and the European requirements for equal access to public places for people with disabilities, will start working with customers as of 1 August 2011.

CIBANK lowered the interest rates applied to mortgage loans.As of 18.07.2011, the interest rate for the “Reality”mortgage loan became 7% for loans in EURand 8.25% for loans in BGN,whenaccompanied with the purchase of repayment package “Comfort” and the transfer of salary to a CIBANK account.

CIBANK launched new payment packages that combine a range of the bank’s most commonly used payment services. Those packages are already available at the bank’s offices, and they offer more advantageous terms to the customers who combine the different bank products and services they use.