CIBANK Online

Welcome to our new service for Internet Banking.

Redesigned and functional, it makes banking closer to you.

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Call center 0800 140 14
24-hour phone number to block a lost or stolen card 02 981 05 29

ELECTRONIC UTILITY BILLS – what is this service for?

  • Each month you can automatically pay utility bills to more than 40 utility companies without having to confirm;
  • The payments are made via bank cards – Maestro, Visa Electron или Visa Business Electron;
  • Your registration is done after you fill in a request form at a CIBANK office;
  • For each pending, successful or failed payment you can receive a notification – SMS and/or e-mail;
  • You can set a maximum amount for each subscriber number and if it is exceeded, the payment will not be allowed. 

 

Which utility companies accept automatic payment of bills?

Electricity Distribution Companies   CEZ Electro Bulgaria
EVN Bulgaria
E.ON Bulgaria
Telecommunications Operators Vivacom - mobile and home network
Globul
Mtel
Central Heating
Central Heating - Sofia, Vratsa, Pleven, Burgas, Veliko Tarnovo, Ruse, Pernik
EVN Bulgaria Central Heating (Plovdiv)
Dalkia - Varna
Water Companies Blagoevgrad, Varna, Vidin, Burgas, Smolyan, Sofia - region, Plovdiv, Dimitrovgrad, Ruse, Stara Zagora, Haskovo, Shumen, Pernik, Troyan, Lovech, Peshtera, Gabrovo, Isperih, Pazardjik, Sandanski, Pleven, Yambol. Sofia Water Company
Water Company - Dunav
Cable and Internet Operators  Blizoo - Sofia, Stara Zagora, Ruse, Razgrad, Montana, Lom, Kozlodui, Shumen, Panagiurishte, Haskovo, Velingrad, Sliven, Peshtera, Dimitrovgrad, Dobrich, Varna, Sunny Beach, Burgas, Petrich, Kardjali, Plovdiv, Lovech Vereya Cable AD, Telecable AD, Centrum Group, M Sat Cable ,ITV Partner/Satellite BG 
Evrokom Cable EAD, Evrokom Tsarevets, Sofia Cable Company
Internet and VoIP services. Domains, web hosting and design Max Telecom ProNet Telecom
Trans Telecom Online Direct
Air Bites Bulgaria SELLINET
Megalan Cable and internet systems Cis.bg
Net Is Sat Coool Box (ITD Network)
Spectrum Net NET 1
Home Lan  
Debt Repayment Raiffeisen bank - payments on credit cards and loans TBI Credit
UniCredit Consumer Financing BNP Paribas Personal Finance
Gaz companies Overgas Holding Energy Management Company
Central Heating Accounting Nelbo engineering 
Insurance companies UNIQA Life Insurance
Charity UNICEF
Other STS Managment System

 

What do you need in order to use the ELECTRONIC UTILITY Service:

  • You need a Maestro, Visa Electron or Visa Business Electron  bank card issued by CIBANK;
  • You have to visit a CIBANK office to register each of the utility companies to which you wish to make automatic payments. You need to bring the receipts from previous payments or other documents containing the subscriber number for each of the companies. An employee of the Bank will help you fill in the necessary forms;
  • To start making automatic payments to most utility companies, you need to have paid your old bills;
  • You can pay not only your bills but also the bills of friends and relatives.
     

How will you know what amounts you owe and when they will be paid?

We can inform you by SMS or e-mail about the following:

  • A bill exceeding the maximum amount set for a subscriber’s number, in which case no payment is made;
  • A request for payment by the relevant utility company 3 days prior to the payment;
  • A successful payment;
  • Each  failed payment;
  • An unpaid bill on the last day of the payment period when the payment has failed (if at that moment the bill can only be paid at the company’s cash desk) or at the 10-th failed payment.

How much is the subscription for regular payment of bills?

CIBANK’s Tariff for the "Electronic utility bills" service

Registration for payment to a utility company (it is done once for each subscriber’s number)

BGN 3.00

Monthly fee for the service

No fee

Registration after the card has expired

BGN 3.00

Change of data  – GSM number, change of the service, subscriber’s number

BGN 3.00

Tariff of the Operator EPAY AD  for the "Electronic utility bills" service

SMS notification

 BGN 0.10

Е-MAIL notification

 BGN 0.05

Общи условия на оператора ИПЕЙ АД и СИБАНК ЕАД за ползване на услугата автоматично плащане на битови сметки с банкови карти – „Електронни битови сметки”може да намерите тук.
 

For more information, you can contact us on tel. 02/ 981 05 29.